We have new Covid-19 procedures in place as part of the LA County requirements and because it also makes sense and keeps us safe. With these new daily procedures, you’ll still be receiving the same great service from our dedicated team; however, to ensure the safety of our clientele, we’ve implemented the following changes:

  • You should receive a text confirmation for your appointment 2 days before and again on the morning of. There is a link that you need to click on which will take you to a Wellness Form. We are required to have one for each and every time you come in and receive treatment and to keep them on file. Please fill out this form no later than 10pm the night before your appointment. The link to the Wellness Form is here.

  • Once you arrive at the office, please wait in your car or in the courtyard outside our office and text us at 310.474.4787. We will let you know when we are ready to see you. Our goal is that you only touch the treatment table. Let us open the door for you.

  • You must have a mask on to enter our office. Even if we’ll be working on your face, you must have the mask in place until we ask that it be removed. We will be wearing facemasks but also will wear face-shields when working on a client’s face.
  • Please use the restroom before you head to our office. Our goal is to minimize client contact and that includes the bathroom. More touching and contamination makes our job a lot more difficult and costly.
  • Please do not bring anyone with you to your appointment. We cannot allow anyone not getting a treatment to wait inside our facility as mandated by the County of LA Dept of Public Health.

  • We will have a disinfected tray to put your personal belongings on, but please do not bring anything more than is absolutely needed.

  • When you enter our office, we will be checking your temperature and sanitizing your hands.

  • We have air purifiers in every office space to maintain air quality.

  • We are utilizing additional draping techniques to eliminate contact during the service and may also need to drape you.

  • We will still be disinfecting anything that has been touched by the client or by the team while performing a service. We have always done this and will continue to do it with even more gusto!

  • We are also disinfecting anything that is not part of the service that has been touched by a client or team member, such as door knobs, light switches, toilet handles, computer keyboard etc. after every client. This is why we ask that you not touch anything other than the treatment table. All of our disinfectant supplies and gloves have increased in price by 2-3x the pre-Covid price.

  • We are social distancing, so once the treatment is complete we ask that you stand several feet (ideally 6) away from us as we process payments and reschedule you. We do have our schedule on MindBody if you download the app and sign in with your email, it should prompt you to change your password and then you will connect with the client account we’ve already been using for you. You can see our schedules and book yourself whenever you want.

  • Please be on time. We will not be able to give you your full treatment time if you are late as that would inhibit out ability to disinfect properly. That does not mean you won’t be required to pay us for the full amount of time you booked, since we set it aside for you. Our time is important to us and we have even less of it to give each day with the additional protocols we must implement between clients. We want to give you the full amount of time so help us make that happen.

  • We have implemented contactless payments so you can now pay with Apple Pay.

We very much look forward to seeing everyone and will do our best to make this crazy time in the world as joyous and full of gratitude as possible. We are very thankful to have such wonderful clients!

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